Author: Spring Hatfield

A persona is defined as a combination of the demographics, needs, motivations, and environment of a specific type of person. Identifying patient personas can help determine and guide the way you present treatment plans to ensure your patients have a

Many dental professionals feel as if treatment acceptance is the hardest skill to master in dentistry. One would think treatment plan acceptance would be one of the easier skills to acquire, after trudging through dental school or dental hygiene school.