Where treatment planning experts share their experiences and present their opinions.
Dental insurance verification is a critical process that ensures accurate treatment presentation and minimizes risk on the claim submission end. However, this process can be tedious, time-consuming, and prone to…
I’ve had over 1,500 conversations with dental industry professionals since the start of the pandemic, ranging from a solo practice doctor to C-suite executives of national DSO’s. The most common…
With “RCM automation” tools popping up everywhere, it’s easier to ignore the buzz than try to figure out what all these companies actually do. So how should we be looking…
To outsource or not. That is the question! Being a dental insurance coach one of the many questions that I get each week is “Do you think we should outsource…
Verification of dental insurance benefits is a crucial task that can lead to less problematic issues with accounts receivable. Not only will it improve your accounts receivable numbers, it can…
When the patient asks us ‘’Can you find out what my coverage is?’’, we all suddenly feel a massive panic attack coming. Dental insurance companies have made it so difficult…
Every dental office needs the same thing. Not only do they need a strong clinical team, but dental offices need to streamline booking and billing. We are well beyond the…
CareCredit has grown to be the best-known financing option for patients. In July 2015 they conducted the Consumers’ Path to Healthcare Purchases Study. In this study they surveyed 1,954 people.…
A persona is defined as a combination of the demographics, needs, motivations, and environment of a specific type of person. Identifying patient personas can help determine and guide the way…
Who dreads the statement “I have new dental insurance. What does my new plan cover?” Better yet, when a patient lets you know at the end of their appointment, they…
A well versed knowledge of various financing groups can increase patient treatment plan acceptance rate in your office. Having only one option for patient financing can ultimately hinder or delay…
No shows and cancellations on dental appointments can be downright costly for a dental practice. Just imagine you and your staff have daily morning huddles to organize your whole day…
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