Oakland Eco Dental
Verifies an Entire Weeks Patients in 30 Minutes

With just one provider, two hygienists, and approximately 15-20 patients per day, Lauren shares how Zuub is a game-changer.

5/5

10-15 Hours

saved per week

Enhanced

Revenue Generation

Industry Leading

Customer Support

Reduced

Claim Denials

Overview

Oakland Eco Dental, a small but growing dental practice, was searching for a way to streamline their insurance verification process. With just one provider, two hygienists, and approximately 15-20 patients per day, efficiency was critical. By implementing Zuub’s AI-powered automated insurance verification tool, Oakland Eco Dental significantly reduced administrative workload, improved accuracy, and enhanced patient satisfaction.

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Challenge

1. Manual verification was time-consuming

  • Staff members used to verify insurance manually, which was an extremely labor-intensive process.

2. Inconsistent data across carriers

  • The information from insurance providers was sometimes incomplete or inaccurate, leading to unexpected patient charges.

3. Limited staff resources

  • As a small practice, every saved hour was crucial to maintaining smooth operations.

Solution

Zuub’s automated verification tool provided Oakland Eco Dental with real-time, accurate, and structured insurance data. The software seamlessly integrated with their practice management system, allowing the office to:

  • Save 10-15 hours per week by eliminating manual insurance verification tasks.
  • Improve accuracy in benefit breakdowns, reducing errors in patient billing.
  • Enhance workflow efficiency, freeing up time for staff to focus on patient care.

Benefits

1. Significant Time Savings

With Zuub, insurance verification that previously took hours now happens almost instantly. “We probably save 10 to 15 hours a week just using Zuub. The system uploads everything and writes back reports to our software so efficiently.”

2. Reduced Claim Denials & Increased Cost Savings

Zuub helps identify terminated or maxed-out benefits before patient appointments, reducing claim denials and preventing financial surprises for both the practice and the patients. “Zuub prevents us from chasing patients for payments later. We can inform them in advance if their benefits are maxed out or expired.”

3. Increased Staff Efficiency

By automating the most tedious parts of insurance verification, Zuub allows Oakland Eco Dental’s small team to focus on patient care and office operations rather than being bogged down by administrative work. “Zuub’s structure makes it so much easier to read benefit information across different carriers. It’s consistent and saves us so much time.”

4. Customer Support That Goes the Extra Mile

Zuub’s customer support team was a standout feature for Oakland Eco Dental, ensuring smooth onboarding and continued assistance. “Zuub truly cares about their customers. When we considered switching to another system, their team allowed us to test alternatives while keeping Zuub. We ultimately stayed because other solutions were clunky and had fewer carriers.”

Results

Oakland Eco Dental continues to experience significant operational improvements with Zuub: 

10-15 hours saved per week on insurance verifications
Fewer claim denials and unexpected patient costs
Smoother office workflow and happier staff
Seamless, accurate insurance data for better patient experience

What are you waiting for?

Zuub has proven to be an invaluable asset for Oakland Eco Dental, enhancing efficiency, accuracy, and overall practice operations. If your dental office struggles with time-consuming insurance verification, Zuub’s AI-powered solution could be the game-changer you need.

Interested in transforming your practice? Schedule a demo with Zuub today to see how we can streamline your insurance verification process.

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26%

Average increase in practice ‘s productivity

  • Increase case acceptance
  • 350+ payer integrations
  • Collect more, faster
  • Reduce A/R costs
  • Full automation
  • Live customer support
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